Shipping Policy

DOMESTIC SHIPPING

Since our handcrafted bandanas and balms are made to order, when you pay for standard or expedited shipping at checkout, it means that your order will get to you faster once dropped off at the USPS post office. All our orders will depend on current processing times.

Our current processing time is currently 2-4 business days after receiving payment. We always suggest to verify your shipping address before placing your order. Always email us at erosandlu@gmail.com and let us know if you have a rush order, and we will try to accommodate your request. Please note, Eros and Lu is not responsible for any lost or stolen package and unfortunately since we are a small business they cannot be replaced.

INTERNATIONAL SHIPPING

We have a standard USPS First-Class Package International Service for a flat rate fee of $15 to some countries. If you don't see yours listed, please send us an email to erosandlu@gmail.com so we can check the specific shipping policies in your country. Shipping may take several weeks to arrive to your destination. Please keep in mind that since we are a small company, we are unable to offer insurance or cover additional customs fees.